Job Category: Service
Job Type: Full Time
Job Location: Center
EPR, a high-tech company from the TSG Group, is hiring a System Support Specialist!
This is an excellent opportunity to enter the tech world – no prior experience required.
EPR specializes in the development and implementation of management systems for welfare, collections, and accounting departments in local municipalities.
Full training will be provided to suitable candidates!
Flexible parent-friendly position available.
Responsibilities:
- Provide end-to-end service and support for company clients in local municipalities.
- Offer phone-based support and remote access assistance.
- Track requests and ensure full resolution.
- Work in a technological environment with diverse databases.
Requirements:
- Previous experience in customer service roles – advantage.
- Experience working with information systems – advantage.
- Availability for full-time work at the company headquarters in Ali.
- Strong analytical skills, excellent interpersonal abilities, and a team-oriented mindset.
- Ability to work in a dynamic, fast-paced, multi-tasking environment.
This position is open to all genders.