TSG presented the Genesys CTI Customer Interaction management platform during the Telco 2019 conference. Genesys a world leader in customer experience solutions, awarded TSG as “A most valuable partner” in Israel. In practice, over 12,000 agents of Israel’s leading finance, insurance, and telco firms use TSG/Genesys contact center solutions to deliver seamless omnichannel customer journeys and build lasting relationships. You too can deliver a world-class experience to every customer, for more information contact: email@example.com
The honorable, Phil Bryant, governor of Mississippi and a delegation of experts visited TSG.
The main objective was to learn how the Israeli Home Front Command uses TSG advanced Command & Control systems and other systems of TSG to enhance the security of the population and provide the entire ecosystem the best tools to engage in a interoperable way in situations of crisis.
The governor was accompanied by Mr.Greg Michel, Executive Director of MEMA, Mississippi Emergency Management Agency.
TSG introduced the revolutionary SMARTEYE system during the event.
SMARTEYE, Video Analytics Surveillance Solution harness the power of video analytics and smart Data Fusion Engine to generate a single dashboard rule-based monitoring and alerting system, allowing to effectively process, analyze and monitor large volumes of real-time and historical video data.
The Digi Thane program, which is based on the smart city model of the Tel Aviv municipality, has been adapted to Indian culture, language, and regulation to create Sustainable Citizen Engagement in the city of Thane
TSG announced today the launch of a digital smart city program in the city of Thane, located not far from Mumbai in the State of Maharashtra in India. The program, called Digi Thane, is based on the smart city model of the Tel Aviv municipality. This is the first city in India to implement this model.
Tel Aviv’s smart city model, implemented by TSG, has been adapted to Indian culture, language, and regulation, and deals with the creation and use of technologies and platforms in order to create a range of services for three parties that will benefit from it. First, it is the municipality itself that receives continuous and online contact with the residents and an updated database of residents. The second factor is the residents of the city who receive a variety of new digital services from the municipality, such as personal information for each resident, municipality payments through one source and a customer club established by the municipality that provides significant benefits in all the municipality activities to the residents. The third party to enjoy the benefits of the customer club is the trade sector – the people that visit and work in the city. The vision of the program is to create a continuous contact and engagement with the residents of the city (Sustainable Citizen Engagement).
The project, which began about ten months ago and is worth several million dollars, was launched on Wednesday at a festive ceremony in the city of Thane, attended by ministers of the Maharashtra government, mayors of Tel Aviv and Thane, as well as TSG representatives. The project was realized through cooperation between TSG, Indian company Foxberry technologies and the Tel Aviv Municipality.
At the upcoming Asian Defense & Security Exhibition, Conference and Networking Event taking place in Bangkok, Thailand on 6-9 November 2017, TSG IT Advanced Systems will present its wide range of C4I, Intelligence, HLS and Cyber Security solutions. Come visit us at Stand No. D33 and learn more about TSG solutions.
The Ministry of Defense Directorate of Production and Procurement (DOPP) – together with the IDF’s ICT and Cyber Defense division- completed the tender for the transfer of the IDF’s computer infrastructure (currently operating in dozens of locations) to centralized, advanced data centers (DATA CENTER). This represents the largest technological tender in the history of the IDF and defense establishment.
The formation of the tender, estimated to be worth hundreds of millions of shekels, is led by the Deputy Chief Officer for Intelligence and Communications Procurement, Eliezer (Iko) Hasson. To this end, the “IT South” program was established, headed by Ms. Bracha Hertz, who is working together with the head of the ICT Negev Relocation Administration in the IDF ICT and Cyber Defense division, Col. Asher Dvash.
Six leading Israeli and international technology groups competed in the tender. Each bid was composed of a consortium of companies, including an Israeli main contractor, a large international IT company and Israeli subcontractors. The tender places special emphasis on the technological components of each bid, not just the price. Therefore, the weighing of the proposals was 40% technical and 60% economic.
Given these considerations, the group including Israel Aerospace Industries (IAI) as primary contractor, together with TSG IT Advanced Systems Ltd. and Leidos International (formerly of Lockheed Martin), was selected.
The winner of the tender will be required to consolidate dozens of computer centers, currently scattered across the country, and establish modern computer centers in their place. This new center will form part of the “IDF Network” program. The winner of the tender will also be required to establish and operate the centers for the period as specified in the tender.
DOPP Director, Col. (res) Avi Dadon: “This is a huge and groundbreaking technological project, few of which have been built in the world. The tender, together with a series of recent additional procurements in the world of ICT, will allow the IDF to realize important security tasks for the years ahead, both in the technological-operational world as well as in the realization of the national project to relocate the IDF camps to the Negev.”
TSG joined the delegation which accompanied the President, Reuven Rivlin on his visit to Vietnam.
During the visit, the company’s CEO ,Michael Zinderman, and VP Marketing ,Uri Woldiger, met with senior Vietnamese officials and presented company’s capabilities and solutions to local Vietnamese government representatives and local integration companies.