Job Category: IT & Devops
Job Type: Full Time
Job Location: Or-Yehuda
TSG a high-tech defence company associated with IAI and The Formula Group is expanding and recruiting a Computer Technician and User Support. Join us in Or Yehuda for an intriguing role at the forefront of technology with a significant contribution to national defence. We provide cutting-edge solutions in Command-and-Control Systems, Intelligence, Air and Naval C4I, HLS, Telecom, and Cyber Security.
What will your job look like?
- Provide Tier 1 support for the company’s computer systems.
- Handle initial user inquiries about computer issues, access permissions, and similar matters.
- Provide ongoing hardware troubleshooting support.
- Assist with laptops, desktops, printers, network equipment, and peripheral devices.
- Escalate issues to higher support tiers while maintaining control and tracking.
All you need is:
- At least one year of proven experience – mandatory
- Knowledge and experience with both desktop and laptop hardware – mandatory
- Familiarity with software installation and troubleshooting – mandatory
- Basic knowledge of Active Directory (AD) – mandatory
- Basic understanding of DNS and DHCP – mandatory
- Experience with Microsoft Office and Outlook – mandatory
- Proficiency in installing and configuring operating systems (Windows) – mandatory
- Experience with mobile devices and tablets – an advantage
This position is open for both men and women.