Job Category: IT & Devops
Job Type: Full Time
Job Location: Eli
TSG Group a high-tech defense company associated with IAI and The Formula Group is expanding and recruiting A Computer Technician and User Support Specialist. We provide cutting-edge solutions in Command-and-Control Systems, Intelligence, Municipal technologies, Land Management, Telecom, and Cyber Security. TSG is a publicly traded company on the Israeli stock exchange. Join us for an intriguing role at the forefront of technology with a significant contribution to Israel’s defense.
What will you job look like:
- Entry Level in IT support for company’s computer systems.
- First response to user requests – computer issues, access permissions, etc.
- Ongoing hardware troubleshooting support.
- Support for laptops, desktop computers, printers, network, and peripheral equipment.
- Escalating issues to higher support levels while maintaining monitoring and follow-up.
Requirements:
- At least one year of proven experience.
- Knowledge and experience with desktop and laptop hardware.
- Knowledge and experience in software installation.
- Basic knowledge of Active Directory.
- Basic knowledge of DNS, DHCP .
- Knowledge and experience with Office/Outlook.
- Knowledge and experience in installing and configuring operating systems (WINDOWS).
- Knowledge and experience with mobile devices/tablets – an advantage
*This position is suitable for both men and women.